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Flexible work and remote work: the rules and how hours are counted

Last updated: 29 July 20267 min read

Many establishments call any non-fixed schedule «flexible work», when in fact flexible work is a distinct regime with its own rules and caps, and a flexible schedule inside an ordinary contract is something else entirely.

Conflating them is not a matter of wording: one is paid by the hour with a monthly cap and conditions on who may work under it, and the other is an ordinary contract with daily hours whose start the employee chooses.

Alongside both sits remote work, which is not a third contract type but a description of where the work is performed, though it requires specific data in the contract without which it does not stand.

Before you rely on this guide: This content is general information and is not binding legal advice, rules vary with contract type and the circumstances of each case, and provisions may have changed since the last-updated date shown above, so before any decision affecting an employee, check the article in its official source or consult a specialist.

What flexible work means in law

The Executive Regulations to the Labor Law provide that flexible work is paid on an hourly basis, that the worker's hours with a single employer must be less than half the establishment's working hours, that wages are paid monthly or as the parties agree, and that the worker is registered with GOSI and counted towards Saudization under the Nitaqat rules.

It is a regime in its own right with a procedural guide, not merely a description of a non-fixed schedule, so its rules do not apply to an employee on an ordinary contract whose hours the establishment has rearranged. The Regulations penalise anyone engaging a worker under flexible work without an attested contract.

Its rules and caps

Further rules sit in the ministry's procedural guide to flexible work and its organising decision, and these are what set the figures:

  1. 1Pay is computed hourly, and the parties may agree it match the basic hourly wage stated in the employment contract.
  2. 2The worker may not be engaged for more than one hundred and sixty hours a month with a single employer, and hours beyond ninety-five in a month count as overtime.
  3. 3Flexible work contracts are confined to Saudi nationals under the procedural guide, the worker is not subject to a probation period, the contract is attested electronically through the ministry's platform, and the worker is registered with GOSI automatically.
  4. 4The contract term with a single employer may not exceed one continuous or intermittent year; beyond it the employer may extend or renew with the worker's consent, or conclude a contract subject to the full Labor Law. It counts towards Nitaqat at up to twenty percent of the establishment's total Saudi workforce, scoring a full point for every one hundred and sixty flexible-work hours completed.

A flexible schedule inside an ordinary contract

This is what most establishments mean when they say «flexible hours», being an ordinary employment contract on a monthly wage where the shift sets a number of hours per day or week and the employee chooses when to start.

The difference in calculation is fundamental: lateness on a fixed shift is measured from the prescribed start time, whereas on a flexible shift lateness has no meaning at all and what is measured is the shortfall against the prescribed hours. Another difference many overlook is that the hourly wage under flexible work already covers paid leave and end-of-service gratuity, so neither is paid separately, unlike an employee on an ordinary contract with a flexible schedule who earns both in full.

An attendance system that treats a flexible shift by fixed-shift rules therefore produces phantom violations every day, and that is among the main reasons attendance reports lose credibility.

Remote work

Remote work changes neither the nature of the contract nor the employee's rights, so they remain a full employee for wages, leave, GOSI, and end-of-service gratuity.

The contract must, however, state that the work is performed remotely, the places where duties are carried out, the job description, the start and end times and number of hours, and the wage, allowances, and all other rights.

The absence of that data is what turns a disagreement over an hour or a task into a dispute with no reference point, because what was not written cannot be relied on.

Tracking attendance in remote work

Tracking remote attendance is not about monitoring the screen but about the employee recording the start and end of work and comparing it against the hours agreed in the contract.

Phone check-in by geolocation serves those working from approved places, and face verification serves those working from anywhere, and both prove that the record belongs to its owner.

More important than the method is that the measure be published, because an employee who knows a set number of hours is expected measures themselves against it, while one who does not is measured by their manager's impression.

Recurring errors

  1. 1Calling a non-fixed schedule «flexible work» and applying the special regime's rules where they do not belong, which strips the employee of leave and end-of-service gratuity with no basis.
  2. 2Contracting under flexible work with a non-Saudi, when it is confined to Saudi nationals.
  3. 3Exceeding the one-hundred-and-sixty-hour monthly cap with a single employer.
  4. 4Counting lateness on a flexible shift as if it were fixed, producing violations with no basis.
  5. 5A remote work contract stating neither the working hours nor the places of performance.

Official sources

Article numbers cited refer to the Saudi Labor Law and its Executive Regulations. Rules and rates are subject to change, so refer to the official source whenever in doubt.

This content is general information and is not binding legal advice, rules vary with contract type and the circumstances of each case, and provisions may have changed since the last-updated date shown above, so before any decision affecting an employee, check the article in its official source or consult a specialist.

Frequently asked questions

What is the difference between flexible work and a flexible schedule?

Flexible work is a distinct regime whose hourly pay already covers leave and end-of-service gratuity, with a monthly cap and conditions on who may work under it. A flexible schedule is an ordinary monthly-wage contract where the shift sets the hours and the employee chooses when to start, and the employee earns leave and gratuity in full.

What is the cap on flexible work hours?

The worker may not be engaged for more than one hundred and sixty hours a month with a single employer, and hours beyond ninety-five count as overtime.

May a non-Saudi be engaged under flexible work?

No. Flexible work contracts are confined to Saudi nationals.

What must a remote work contract state?

That the work is performed remotely, the places where duties are carried out, the job description, start and end times and number of hours, and the wage, allowances, and all other rights.

How is lateness counted on a flexible shift?

Lateness is not measured at all; what is measured is the shortfall against the prescribed hours, and a system applying fixed-shift rules produces phantom violations.

Does remote work reduce an employee's rights?

No. They remain a full employee for wages, leave, GOSI, and gratuity, since remote work describes where the work is performed rather than a different kind of contract.