Terms andConditions

1. Acceptance of Terms

These Terms & Conditions (“Terms”) govern your use of the Barez HR platform, its website (barez.sa), and related services (the “Service”), provided by Barez, an entity registered in the Kingdom of Saudi Arabia (“Barez”, “we”, “us”).

By registering for or using the Service, you acknowledge that you have read, understood, and agreed to be bound by these Terms and the complementary Privacy Policy. If you are contracting on behalf of an organization, you represent that you are authorized to bind it to these Terms.

Your electronic acceptance of these Terms — by registering, clicking accept, or continuing to use the Service — is a valid acceptance producing legal effect under the Saudi Electronic Transactions Law.

2. Definitions

• “Customer” or “Organization”: the entity subscribing to the Service.
• “User”: anyone who accesses the Service through the Customer’s account (such as employees and managers).
• “Content” or “Data”: everything the Customer or its Users enter into the Service.
• “Subscription”: the agreed paid usage plan.
• “Data Processing Agreement”: the agreement governing our processing of personal data on the Customer’s behalf, forming an integral part of these Terms where applicable.
• “Third-Party Services”: systems, services, and devices owned by third parties that integrate with the Service or power some of its features.

3. Account & Eligibility

Creating an account requires accurate, up-to-date information. You are responsible for keeping your credentials confidential and for all activity under your account, and must notify us immediately of any unauthorized use.

Users of the Service must be of legal age and authorized to use it on behalf of the Organization.

4. Free Trial, Subscription, Payment & Tax

A trial account is opened on request, free of charge, for fourteen days from the date it is opened. Use of the Service after that period continues upon payment of the subscription fee.

After the trial, continued use is subject to a paid subscription, typically charged per employee on a recurring basis (monthly or annual) according to the chosen plan and published prices. Unless you cancel before the end of the cycle, it renews automatically for a like period at the then-published price.

Unless stated otherwise, prices exclude VAT, which is added when due; we issue a tax invoice in accordance with the VAT Law and e-invoicing requirements.

Fees are payable in advance and non-refundable except as required by law or as we expressly state. We reserve the right to change prices in the future with prior notice before subscription renewal.

In case of late payment, we may suspend access to the Service after notifying you.

5. License & Restrictions

We grant you a limited, non-exclusive, non-transferable license to use the Service for your organization’s internal purposes throughout the subscription term. You may not:

• Resell, lease, or make the Service available to third parties without our written permission.
• Attempt unauthorized access, reverse engineering, or extraction of the source code.
• Use the Service in violation of laws, in breach of others’ rights, or in a way that harms system integrity.
• Introduce malicious software, attempt to disrupt the Service, or bypass security controls.

6. Data Ownership, Customer Responsibilities & Protection

Customer and User data remains owned by the Customer; we claim no ownership over it. The Customer grants us a license to use it solely as needed to provide, operate, and support the Service.

The Customer is the Data Controller for its employees’ data and undertakes to:

• Ensure the lawfulness of collecting and processing employee data and obtain required consents — especially for biometric data (such as facial verification) and location data.
• Maintain the accuracy of entered data and manage its Users’ permissions.
• Use the Service in compliance with the Labor Law, the Personal Data Protection Law, and relevant regulations of the Kingdom.

Personal data is processed in accordance with the Privacy Policy and the Data Processing Agreement where applicable; the latter forms an integral part of these Terms.

7. Third-Party Services & Integrations

Some Service features rely on or integrate with Third-Party Services — such as GOSI, Wage Protection, the Qiwa platform, biometric devices, payment gateways, and messaging providers. We are not responsible for the availability, accuracy, or policies of those services, and their use is subject to their providers’ terms.

A failure of a Third-Party Service or a change to its provider’s terms may affect some Service features, without this constituting a breach by us.

8. Intellectual Property & Feedback

All rights in the Service, its software, designs, trademarks, and content (other than Customer data) remain owned by Barez or its licensors. These Terms grant you no rights therein except the limited usage license described above.

If you provide feedback or suggestions to improve the Service, we may use them to enhance the Service without obligation or compensation, and without prejudice to the confidentiality of your data.

9. Service Availability & Beta Features

We strive to provide the Service in a stable, reliable manner. It may occasionally be affected by scheduled or emergency maintenance or by causes beyond our control. We will make reasonable efforts to give advance notice of impactful scheduled maintenance.

We may release beta or preview features identified as such; these are provided “as is” without warranties, and we may modify or discontinue them at any time.

The Service’s calculation tools (such as end-of-service, leave, and overtime calculators) and Labor Law / GOSI–related reports are aids based on our understanding of applicable regulations and do not constitute legal advice. Final verification and compliance remain the Customer’s responsibility.

10. Disclaimers & Limitation of Liability

The Service is provided “as is” and “as available”, and to the extent permitted by law, we disclaim implied warranties such as fitness for a particular purpose.

To the extent permitted by law, we are not liable for indirect or consequential damages or lost profits, and our total liability to you shall not exceed the amount actually paid for the Service in the twelve months preceding the event giving rise to the claim.

Nothing above limits any liability that may not be lawfully excluded.

11. Indemnification

The Customer shall indemnify us against any claims or losses arising from its breach of these Terms or the law, or from the unlawfulness of the data it entered or processed improperly.

12. Confidentiality

Each party shall keep confidential the non-public information it receives from the other party, not use it for purposes other than performing these Terms, and take the measures necessary to protect it. This obligation survives the end of the contractual relationship.

13. Force Majeure

A party is not deemed in breach if performance is prevented by a cause beyond its reasonable control, such as natural disasters, epidemics, failure of telecommunications or power networks, or decisions of competent authorities. The affected obligation is suspended for the duration of the impediment, provided the affected party makes reasonable efforts to mitigate its impact.

14. Suspension & Termination

You may terminate your subscription at any time via your account settings or by contacting us, with termination taking effect at the end of the current paid cycle unless otherwise agreed.

We may suspend or terminate the Service upon your material breach of these Terms or the law, or upon late payment, after notifying you where possible.

Upon termination, the Customer may request export of its data within a reasonable period, after which we delete or destroy it in accordance with the Privacy Policy and as required by law.

15. Changes to These Terms

We may update these Terms from time to time and will post the updated version on this page with a revised “Last updated” date. Your continued use of the Service after posting constitutes acceptance of the changes.

16. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. In the event of any dispute that cannot be resolved amicably, the competent judicial authorities in the city of Riyadh shall have jurisdiction.

17. General Provisions

These Terms — together with the Privacy Policy and the Data Processing Agreement where applicable — constitute the entire agreement between the parties regarding the Service and supersede any prior understandings.

If any provision of these Terms is found invalid, the remaining provisions remain in effect. Our failure to exercise a right is not a waiver of it.

You may not assign your rights or obligations under these Terms without our written consent; we may assign them to a legal successor or as part of a merger or acquisition while preserving your rights.

Legal notices between us are sent via the email registered with the other party or via in-Service notifications, and are deemed delivered upon sending.

These Terms are issued in Arabic and English; in case of any discrepancy in interpretation, the Arabic text prevails.

18. Contact

For any inquiry about these Terms, contact us at sales@barez.sa.